Payment Questions?
If you have any questions regarding your payment information or our financial policy please contact:

Debbie Deuter
Billing Manager
(847) 483-9800

Financial Policy and Payment Information
We are pleased that you have chosen our physicians to provide care for you. Having an informed knowledge of our billing practices will assist you and us in the proper handling of your medical insurance claims.

Please know your insurance plan. Possession of an insurance card does not mean that all services will be covered or paid by your insurance carrier. It is your responsibility to know the amount of your Deductible, Co-payment, Co-insurance and Non-covered expenses, so you can be prepared financially. It is your responsibility to provide us with a Referral Form prior to service, if your insurance plan requires such.

Our Billing Department will submit your medical claim to your insurance carrier(s) with the information you provide us at registration. Please be sure to provide us with your current insurance card to ensure proper identification numbers, group numbers and claims filing addresses.

ASA accepts assignment of benefits and maintains an active follow up program of claim resolution with all health insurance carriers. If your insurance claim remains unpaid after thirty (30) days, we ask that you please contact your insurance carrier for payment status. Ultimately, it is your responsibility to pay for all services in a timely fashion.

Payment Options
Please know that Co-Payments, Co-insurance and/or Deductibles are due at the time of service. Any balance remaining after your insurance company benefits are paid is your responsibility and due at that time. You can remit your payment using the following options:
  • Cash
  • Personal Check
  • Money Order
  • Mastercard, Visa, Discover
Payment Plans
It is expected that your account balance be paid in full within thirty (30) days of receiving a Balance Due statement from our office. For those in need of assistance in resolving their outstanding balance greater than $500, a monthly payment plan may be available. In general, these payment plans consist of three (3) equal, consistent monthly payments. If you require this consideration, please contact Debbie in Patient Accounts at (847) 483-9800. Debbie will provide assistance in your application for a payment schedule.

Payment Philosophy
We are sensitive to the financial needs of each of our patients. We participate in most PPO’s, HMO’s and Medicare. Our Billing Department is available to work with you on an individual basis to assist you in resolving your account. We appreciate the opportunity to care for you and your family.